Frequently Asked Questions
Below we have provided a list of questions and answers that may assist with who we are, what we do and how we do it. If you do not find the answer to your question feel free to send us an email at contact@itowu.com
What will I need to sign up to be a tow truck driver with ITOWU?
- tow truck drivers will have to complete the E-learning
- upload their vehicle
- upload vehicle registration
- upload driver license
- liability insurance
- as well as inputting your bank information
*Note everything will need to be verified on the back end
What services can I sign up for as a provider through completing E-Learning courses if im not a tow truck driver?
- Battery
- Tire
- Lockout
- Fuel
How much of a percentage does ITOWU get when a provider completes a job?
Is there a sign up or cancelation fee with ITOWU?
What will happen if I get there but I’m unable to complete the job?
If the user cancels a job will I still get paid?
If the job is cancelled within 5 minutes of selecting a service, then a cancel fee will not be applied. If the job has been accepted and goes over the 5-minute time limit, then the formula is applied to get the total amount needed to pay for the cancelation fee
If the drive 10 miles and the total cost is $100
0 mile = 5%
1 mile = 6%
2 mile = 7 %
3 mile = 8%
4 mile-= 9%
5= 10%
6=11%
7= 12%
8=13%
9=14%
10=15%
Then we multiple that percentage by the total cost
Of the job to get the cancelation fee
Example total cost is $100
Driver moves 10 miles then